114. Trust.

It builds relationships.

It creates harmony.

It is prized by everyone.

It builds community. 

115. Use silence effectively.

Silence can be nourishing.

Silence promotes a sense of well-being.

Silence can be a sign of strength.

Silence often speaks louder than words.

 116. Use vocal inflection.

You won’t bore people as often.

You’ll create interest.

People will follow your points more easily.