1.  Act with integrity.

Always do the right thing.

When you lose your integrity, you lose everything.

Let your word be your bond.  

2. Apologize.

Admit when you’re wrong.

Take the first step.

Allow the other person to save face. 

 3. Ask questions.

Don’t take anything for granted.

Arm yourself with the facts.

Ask: who, what, where, when and how.