64. Disagree without becoming disagreeable.

Smile while disagreeing.

Don’t allow disagreements to become personal.

Look for areas of agreement.

Focus on the problem.

Don’t deal in personality.

Control your body language 

65. Downplay differences.

 Minimize them instead.

 We are more alike than we are different.

Search for even small areas of agreement.

Diversity fosters creativity.

Listen more than you talk. 

 66.  Empower others.

 Value their ideas.

 Delegate responsibilities.

 Delegate authority.

Give others meaningful assignments.

Give others credit.